Booking a tour

If I cancel my tour, is the booking fee refunded?

By |2023-03-31T21:55:40+00:00March 31st, 2023|Categories: |

The booking fee is refundable until 24 hours before the start time of the cancelled tour. From the €1,89 that you pay per person, €1,50 per person will be refunded to your account. The transaction fee of €0,39 per person is non-refundable. Please note that it may take up to 10 days before you see the [...]

Why do I pay a booking fee for a free tour?

By |2023-03-31T21:54:40+00:00March 31st, 2023|Categories: |

When you join a tour, you are charged a €1,89 booking fee per attendee. These costs cover the following: €1,50 booking fee: A guarantee of your reservation, both for you and for us. Our work on the backend, organizing & managing our tours and guides. Marketing & website maintenance, so you can find us when [...]

How do I know if my booking is received?

By |2023-03-28T10:55:36+00:00March 28th, 2023|Categories: |

After choosing your date & time and entering your name & email address, you are taken to this screen: Make sure to click on the BOOK NOW button to confirm your submission. If your booking is recorded, you will see this screen: An email is sent to your email address for further reference. Didn’t receive anything? There are [...]

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